|
|
 |
Q: Can PC users belong to .Mac groups?
A: Yes. PC users can create a .Mac ID just the way Mac users can. The .Mac ID is theirs to keep and use for .Mac groups, AIM and iChat chats, the iTunes Music Store, and the Apple Store. PC users can view and create group web pages, use the group online storage, send and receive messages, and view the group calendar. Some PC users with software that has support for webcal protocol or webcal://URL can also subscribe to the group calendar.
|
|
Q: I'm a .Mac member. How do I access the online iDisk storage for the group(s) I belong to?
A: Open your iDisk in the Finder and select the Groups folder. Inside the Groups folder there will be a folder for each group you've joined. You can also access Group iDisk storage with your browser by clicking the Group iDisk icon on the group page.
|
|
Q: If I'm using a PC running Windows, can I use the Group iDisk?
A: Yes. You can still access Group iDisk storage with your browser by clicking the Group iDisk icon on the group page. You may also be able to open the group iDisk using Microsoft Windows XP. For instructions, see the iDisk section of .Mac Help, and refer to "Opening your iDisk using Microsoft Windows." * Requires Firefox 1.0 or later, or Internet Explorer 6 or later.
|
|
Q: If my .Mac membership or trial account expires, can I still be a member of the groups I've joined?
A: Yes, you can continue to use your .Mac name and password to access and use group web-based activities, including reading and sending messages in the group message center. Any messages composed and sent online from group's pages will show the group email address (with your display name beside it) in the From field. To reach your group, go to www.mac.com and select Groups on the .Mac tab.
|
|
Q: How do I access the group's iDisk if I no longer have a .Mac membership or trial account?
A: You can access the group's iDisk via your browser by clicking the Group iDisk icon on the group page. The network address for a group's iDisk is http://idisk.mac.com/groups.groupemailaddress/?view=web. In Mac OS X, simply use Connect to Server in the Finder's Go menu, enter the group iDisk address and, when prompted, your .Mac ID and password. You may also be able to open the group iDisk using Microsoft Windows XP. For instructions, see the iDisk section of .Mac Help, and refer to "Opening your iDisk using Microsoft Windows." *
|
|
Q: Can I join a group using an expired .Mac ID?
A: Yes. Even if your .Mac account has expired, your .Mac ID remains valid for membership in .Mac groups. Once you are invited, log in with your .Mac ID, accept the invitation and proceed to the group page. To receive mail from the group, use Group Preferences to add or choose an email address. Your group correspondence will be sent to that email address (once you have chosen it as your address for that group).
|
|
Q: What's the group's Public folder for?
A: It's a convenience for easy sharing within the group. A member of the group can use the iDisk Public Folder template in HomePage to create a file-sharing web page that automatically updates when files are added to or removed from the group's Public folder.
|
|
Q: Can the group's iDisk Public folder be used to share files with people outside the group?
A: No. Only group members can view and access the files in the folder.
|
|
Q: Can I subscribe to the published group calendar via iCal?
A: Yes. If you're using a Mac with iCal, go to the group page and click Subscribe next to the group calendar. That will add it to the calendars you view using iCal. Some PC users with software that has support for webcal protocol or webcal://URL can also subscribe to the group calendar.
|
|
Q: How do I join a group?
A: You must be invited by the group's owner, or referred by someone who's already a member of the group.
|
|
Q: How do I edit the personal profile that other group members see via the Members list on the group page?
A: Click Group Preferences on the group page to create, select, edit, and delete personal profiles. You can create different profiles for work or home, and choose different ones for different groups.
|
|
Q: How do I cancel my membership in a group?
A: Click Group Preferences on the group page and click "Cancel membership" for the group you wish to leave.
|
|
Q: How do I use iWeb to publish pages for the group Our Pages list?
A: Select the website you want to publish to a group, then go to the Site pane in the Site Inspector. Select "Publish to a group" and choose the group from the pop-up menu. Click Publish in the toolbar.
|
|
Q: How do I contribute to the group slideshow?
A: Copy the photos you want to add to the GroupSlideshow folder (found in the Sites folder within the Web folder in your group's iDisk). The slideshow in .Mac Groups supports GIF and JPG/JPEG images. When someone clicks Play Slideshow from the group page, the slideshow automatically displays up to 99 images from the contents of that folder.
|
|
Q: Can a .Mac group's web pages be viewed through any browser?
A: We recommend that group members download and use one of these browsers: Safari 2.0.2 or later, Firefox 1.0.4 or later, or Internet Explorer 6 or later (Windows only). All these browsers support a web technology that lets us make pages interactive without having to reload them. We take advantage of this technology to deliver a better user experience.
|
|
Q: What if I want to receive group messages at a different email address?
A: You can provide other email addresses via the Group Preferences page, accessible from the group page. After we have sent you email at the address you provide, and you have replied to that email to verify the address, you can select it as an address for receiving and sending messages for your group.
|
|
Q: How public is the information I share within my group(s)?
A: Your .Mac groups are composed of members invited directly by the group owner or referred by a group member and approved by the group owner. To access a group, someone must have a .Mac ID and password, and must be on the group member list. The only group-accessible page that could be viewed by someone outside the group is the group calendar, which is published by the group owner using the standard iCal method. You can control how much personal information you share with the group. You can choose to reveal only your member name, and nothing more, in group membership lists. If you choose not to display your profile, any email address that you use for .Mac groups will be visible only to the group owner, and to the group if you send messages to the group email address.
|
|
Q: Can I create pages for the group with web authoring software other than HomePage or iWeb?
A: Yes. Place files ending in .htm or .html in your group's iDisk Sites folder in the Web folder . They will be published as http://web.mac.com/groups.groupemailaddress/page.htm (or .html) *
|
|
FAQ - Group Owner
What do I need to create a group?
Can I re-activate a group email address I previously owned but which is no longer active?
Can I cancel an invitation I've sent?
How do I transfer a group to another group member to manage?
I'm in danger of exceeding the storage quota I've allocated for my group . What should I do?
How do I change the name of my group?
How do I add members to my group?
If I authorize group members to invite new members, how do I know when people have responded to those invitations?
Is there a limit on a group's size?
Can I use the same storage for multiple groups?
Can I increase or decrease the storage I allocate to a group?
How many groups can I own?
How do I publish a calendar for a group?
What recourse do I have if a group member is sabotaging online group activities or otherwise behaving inappropriately?
|
|
Q: What do I need to create a group?
A: You need to be a .Mac member and have at least 80 MB of space available in your iDisk, 50 MB of which will be allocated to the group.
|
|
Q: Can I re-activate a group email address I previously owned but which is no longer active?
A: Yes. You can create a group using an old group email address provided you were the last owner of that group email address. To transfer the address to someone else you must first create the group, then invite the intended new owner, and initiate the transfer after that person has joined.
|
|
Q: Can I cancel an invitation I've sent?
A: Yes. Click Manage in the members section and use the Manage Group Membership page to cancel the invitation.
|
|
Q: How do I transfer a group to another group member to manage?
A: Click Group Preferences and then Transfer ownership to see the names of all the members of your group who are .Mac members and eligible to become group owners. Any member you select to become the new owner must have enough storage available to accommodate the group's current storage plus 15 MB. The new owner can adjust the storage allocation after taking ownership.
|
|
Q: I'm in danger of exceeding the storage quota I've allocated for my group . What should I do?
A: You can use Storage Settings to allocate more storage, or to purchase more storage if necessary. You can also free up storage by using the Edit Group link (available to you as group owner) to delete messages from the group message folders using the Manage Messages page.
|
|
Q: How do I change the name of my group?
A: As group owner, you can edit the group name by clicking the Edit link on the group page, or by changing the name directly on the Edit Group page. However, you cannot change the mac.com email address for your group once it has been created during the group setup process.
|
|
Q: How do I add members to my group?
A: Click the Invite link on the group page (or click Invite on the Manage Group Membership page) to access a page where you can create new member invitations. You can access your .Mac Address Book and Quick Addresses to select email addresses, or you can enter addresses directly. You can also use the Edit Group page to authorize members of your group to refer new members to you.
|
|
Q: If I authorize group members to invite new members, how do I know when people have responded to those invitations?
A: You'll receive an email notifying you that there are pending membership requests awaiting your approval on the Manage Group Membership page.
|
|
Q: Is there a limit on a group's size?
A: You can add up to 999 members. However, the group's activities - including messages, pages, and file storage and sharing - must fit within the iDisk storage the group owner has allocated to the group.
|
|
Q: Can I use the same storage for multiple groups?
A: No, you will need to allocate storage for each group you create.
|
|
Q: Can I increase or decrease the storage I allocate to a group?
A: Yes. Use your .Mac Storage Settings page to adjust your storage allocations at any time. You can buy additional storage if you need it by clicking the Buy More button.
|
|
Q: How many groups can I own?
A: The number of groups you can own is limited only by your available iDisk storage. You must be able to allocate at least 50 MB to each group you own and have at least another 30 MB for general iDisk use.
|
|
Q: How do I publish a calendar for a group?
A: You create and publish the calendar using iCal. You can then use either the Edit Group page or the group page to select the calendar from your list of published calendars and make it available to the group via the group page.
|
|
Q: What recourse do I have if a group member is sabotaging online group activities or otherwise behaving inappropriately?
A: As the group owner, you can use the Manage Group Membership page to remove an individual from group membership at any time.
* For groupemailaddress, use only the part of the address that precedes "@mac.com".
|
|
© Copyright 2007 Apple Inc. All rights reserved.
|
|
